Energizer Repair
Energizers can be damaged by lightning, insects, or even a power surge. If you need a repair or an estimated cost for repair, please read and follow the instructions below:
- Ship the energizer to 344 Kendall Rd, Blairsville, PA 15717. Please include name, address, and telephone number, taped ONTO the energizer.
- If the cost of the repair is less than half the cost of a new unit, the technician will repair it and call you with the total charges. If the cost of the repair is more than half the cost of a new unit, you will be contacted for approval before the repair is completed.
- There is a $30 diagnostic fee for checking the unit. If you decide to have the unit repaired, the $30 will be applied as part of the total repair cost.
- If you decide not to have the unit repaired, you will be charged the $30 diagnostic fee.
- If you decide not to have the unit repaired, but purchase a new unit from Kencove, you will not be charged the $30 diagnostic fee.
- All shipping and applicable taxes will be added to the repair cost.
- Labor cost is $60 for the first hour and $45 per hour thereafter.
- Any energizer repaired and not paid for within 90 days will become the property of Kencove Farm Fence, Inc.
- Energizers can be dropped off at our Blairsville, PA location. A technician is typically available Monday through Thursday during normal business hours. We recommend calling beforehand to ensure a technician is available.
Warranty Repairs
If your energizer is covered under a manufacturer's warranty:- Customer must pay the shipping cost to Kencove.
- Manufacturer covers the cost of the repair as well as the shipping back to you.
- If the energizer was not purchased from Kencove Farm Fence, you must include a receipt showing the date of purchase and the energizer serial number.
